Basic Wingback Bed Frame

EGOHOME bed frames are built to be sturdy and durable, supporting a weight capacity of about 350 to 1000 lbs (including the mattress and occupants). This makes them ideal for a range of mattress types, including memory foam, latex, and hybrid models. For numerical values, please refer to the specific product description.

To protect your EGOHOME bed frame from scratches, avoid dragging the frame when moving it and ensure that it is placed on a flat, stable surface. You can use felt pads under the legs to protect your flooring and reduce any risk of damage. Additionally, make sure to tighten screws and bolts periodically to prevent any loosening over time, which could affect stability.

An adjustable base, is a versatile mattress foundation that grants you the ability to elevate your head and/or feet to a position tailored to your preferences. These innovative bases offer a solution to common sleep disturbances that often lead to restless nights, such as snoring, acid reflux, and discomfort from aches and pains.

Absolutely! Your EGOHOME product warranty includes coverage for damages that may occur during the shipping process. If you receive your EGOHOME product and find that it has been damaged during shipment, please don't hesitate to reach out to our customer service team immediately. They will assist you in opening a claim and arranging for a prompt replacement to ensure you receive a product in perfect condition.

In most cases, refunds are processed within 5 business days after we receive your returned package. We will initiate the refund to your original method of payment, typically a credit card. The exact time it takes for the credit to appear in your account may vary and depends on the policies of your card issuer.

We offer free delivery and returns across the continental U.S. However, it's important to remember that if you decide to return items without getting in touch with us first, we may have to decline the return and won't be able to cover any shipping costs incurred. For customers participating in our 100-night trial, there is a $49 mattress processing fee. We're here to help, so please reach out to us in advance to ensure a smooth return process.

Yes. If you're not completely satisfied with your purchase, you'll only pay a $49 processing fee for mattress pickup.

We offer a 10-year limited warranty to our customers. We are confident that our mattresses will outlast usual memory foam mattresses and stand for our quality products.
To process your claim quickly, please gather the related information on your EGOHOME product before starting. our customer service specialists will need proof of the original purchase, several photos of your EGOHOME product and the issue, the product’s law tags (located at the top edge of the mattress), and a written description of the concern. We will also need your contact and shipping information.
If your claim have any problem, please get in touch with us by email at support@egohome.com

At checkout, you have the flexibility to choose from the following installment payment options:

Four biweekly interest-free payments are available for orders ranging from 50 USD to 999.99 USD.

For orders between 150 USD and 17,500 USD, you can opt for monthly payments. Monthly installment orders come with interest, which varies between 10% and 36% APR, and can be paid off in three, six, or twelve months, depending on the purchase amount.

Yes, you can use Shop Pay Installments, which is powered by Affirm. Shop Pay Installments provides customers with the option to pay for their orders in installments at the checkout. Orders ranging from 50 USD to 17,500 USD are eligible for installment payments.

Your package will be shipped from the nearest local US warehouse via UPS, FedEx, and other carriers.
When we ship your products, you will receive a logistics information e-mail, just click on the link to track your order status at any time.

We process and ship orders from Monday to Friday, excluding weekends and holidays.
Processing Time: 1-3 business days
Delivery Time: 3-7 business days
It's important to note that these times are estimated and start from the date of shipping, not the date of the order.
Please understand that we are constantly striving to provide the fastest delivery service possible. If you have any questions or specific requirements, feel free to reach out to us, and we will do our best to accommodate your needs. Thank you for choosing EGOHOME!

We are sorry to learn that your product arrived in poor condition! We are always available to help you resolve the problem immediately.
To file a product quality claim, please contact us via support@egohome.com, A Quality Assurance Agent will ask for your order information and any problems you're having with your product.
To expedite your claim, be sure to have several photos of the issue! Thank you for choosing EGOHOME!

Yes, we offer free shipping for all our orders. Our items are shipped from the nearest U.S. local warehouse that stocks the item you ordered. Please note that we ship to the 48 contiguous United States, excluding Hawaii and Alaska.

We're so glad you get to enjoy your own Base! If you need a digital copy of the owner's manual, you can access it by clicking here for value base and upholstered base.

At EGOHOME, we understand that you're eagerly anticipating the arrival of your new goodies, so we aim to process your order as quickly as possible. We process and ship orders from Monday to Friday, excluding weekends and holidays.

Processing Time: 1-3 business days
Delivery Time: 3-7 business days

It's important to note that these times are estimated and start from the date of shipping, not the date of the order. Orders may sometimes take longer than expected to arrive due to reasons such as an invalid address, customer clearance procedures, or other unforeseen circumstances.

Please understand that we are constantly striving to provide the fastest delivery service possible. If you have any questions or specific requirements, feel free to reach out to us, and we will do our best to accommodate your needs. Thank you for choosing EGOHOME!