What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
Product Warranties
10-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
5-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
1-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
3-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
2-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
1-Year Limited Warranty
This warranty is valid for 10 years from the original purchase date and covers defects in materials or workmanship. To activate the warranty, mattresses must be unpacked within 30 days of delivery.
What's Covered
- Visible indentation or sagging greater than one inch Cracks, splits, or deterioration in foam despite normal use Defects in the mattress cover, including zipper or seam issues Coil or structural failure in hybrid models
What's Not Covered
- A normal increase in softness of the pressure-relieving material Comfort preference Damage caused by improper foundation or lack of support Stains, spills, burns, cuts, or liquid damage
How It Works
Filing a warranty claim is simple. We're here to make the process easy for you.
1. Contact Support
Reach out to our team with your order information and issue details.
2. Submit Photos
Our team may ask for photos to help us understand the issue.
3. Get a Resolution
We'll review your claim and provide a resolution as quickly as possible.
Need to start a claim?
We're here to help make the process simple and hassle-free.