Why Do We Provide 100-Night Trial?

Continuous Improvement:

Your feedback matters. We use the trial period to gather insights from our customers, helping us improve our products and services.

Dispelling Doubts:

We want our customers to feel confident in their purchase decision Our trial allows you to experience our products firsthand, ensuring your satisfaction.

Trial Image
 

100-Night Home Trial

For Mattresses
 

Free Shipping & Easy Returns

In the contiguous U.S.
 

10-Year Warranty

For Mattresses

Trial Process

How It Works

  • Your trial begins when your products are delivered. If you are not satisfied with the product, fill out the questionnaire and submit it.
  • We will contact you by email after reviewing the questionnaire.
  • We will remove the product on your schedule, which will save you the trouble of handling the products. (You don’t have to put it back in the box.)
  • Once the product has been removed, you will receive a full refund. (Note: The mattress processing fee will be directly deducted from the refund).
For you to get the full product trial experience, we need you to complete the specified experience time before initiating the return process:
Mattress: 21 days from DELIVERED, within 100 days;
Other products: 15 days from DELIVERED, within 30 days;
Refund Conditions

Condition 1

Complete the questionnaire detailing reasons for return and suggestions for improvement. Fill out the questionnaire

Condition 2

Pay a $49 processing fee for pick up.

Attention:

Completion of this questionnaire is mandatory to initiate the refund REFUND REOUEST.

Any aspect of the suggestions or comments can be,( / / / / ... )

Our customer service team reviews questionnaire responses carefully. If a questionnaire appears to be filled out too casually, we may ask for it to be completed again. Customers providing high-guality responses will benefit from having their processing fee waived

Ready to experience better sleep? Start your risk-free trial today!
Experience the EGOHOME Difference
Graphene Technology Cover

Experience perfect sleep with our Graphene mattress: anti-static, bacteria-resistant, and durable for a stress-free, hygienic rest.

Graphene Technology Cover
Certified by CertiPUR-US

Rest on our eco-friendly, CertiPUR-US certified mattress: crafted with green tea, bamboo charcoal, and gel for a sustainable, superior sleep.

Certified by CertiPUR-US
Premium Quality & Cost Effective

Get unmatched sleep quality at great prices with our mattresses. Featuring AeroFusion™ memory foam, copper, gel infusions, and zoned support for ultimate comfort.

Premium Quality & Cost Effective

You May Also Want To Ask

What should I do if I'm not satisfied with the mattress?
We completely understand that finding the perfect mattress takes time, and that's why we provide you with ample time to ensure your complete satisfaction. We offer a 100-night free trial. If, within this period, you discover that the mattress isn't the ideal fit for you, don't worry! Just reach out to us via support@egohome.com, and we'll assist you with the next steps.
What are the requirements for a successful refund during the mattress trial period?
To ensure a successful and full refund during the mattress trial period, please make sure to meet the following requirements:
·The mattress must be returned in good condition with no damages or stains. Any significant damage or stains may impact your refund eligibility.
·Retain all the original accessories and documents that came with the mattress package. This includes any tags, labels, or user manuals.
·Provide the purchase receipt from this website as proof of your order. This receipt is essential for processing your refund.
By meeting these requirements, you can facilitate a smooth refund process during the mattress trial period.
Do I need to pay for return in trial period?
At EGOHOME, we believe in providing exceptional customer service, and that includes offering free shipping. However, it's important to remember that if you decide to return items without getting in touch with us first, we may have to decline the return and won't be able to cover any shipping costs incurred. We're here to help, so please reach out to us in advance to ensure a smooth return process.

Need Help?

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us.
Your comments and suggestions will be appreciated.

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Email Us

support@egohome.com

Give Us A Call

+1 (877)475-7768