We completely understand that finding the perfect mattress takes time, and that's why we provide you with ample time to ensure your complete satisfaction. We offer a 100-night free trial. If, within this period, you discover that the mattress isn't the ideal fit for you, don't worry! Just reach out to us via support@egohome.com, and we'll assist you with the next steps.

To ensure a successful and full refund during the mattress trial period, please make sure to meet the following requirements:
·The mattress must be returned in good condition with no damages or stains. Any significant damage or stains may impact your refund eligibility.
·Retain all the original accessories and documents that came with the mattress package. This includes any tags, labels, or user manuals.
·Provide the purchase receipt from this website as proof of your order. This receipt is essential for processing your refund.
By meeting these requirements, you can facilitate a smooth refund process during the mattress trial period.

At EGOHOME, we believe in providing exceptional customer service, and that includes offering free shipping. However, it's important to remember that if you decide to return items without getting in touch with us first, we may have to decline the return and won't be able to cover any shipping costs incurred. We're here to help, so please reach out to us in advance to ensure a smooth return process.