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Shipping Policy
EGO Home knows you can’t wait for that delivery truck to pull up with all your new goodies. We process orders for shipping Monday - Friday, excluding weekends and holidays. Please allow 1- 2 days for order processing.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Processing Time
It normally takes 1-2 business days for us to process your order. Please note that this does not include holidays and weekends.
Delivery Time
Due to the increase within delivery carriers expect fewer updates/ or no movement at all until they reach your local delivery location. Delivery is expected within 5-10 business days of order shipped.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Carrier
Packages will arrive to your door via UPS / Fedex etc.
We have several warehouses in US. We work closely with logistics providers to improve the highest quality delivery service.
Supplement
Your items will be shipped from the nearest US local warehouse that stocks the item you ordered.
Shipping Cost
We offer free shipping for orders to all 50 states, not including Hawaii and Alaska.
Tax
Your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.
EGO Home collects sales tax for certain items shipped to the following states:
- Arizona
- California
- Tennessee
Any other question, please contact us at ivonne@hkfoam.com