CozyFlex Futon Couch

A more comprehensive guide to the installation process, please check here.

EASY TO ASSEMBLY. Assemble the sofa bed by attaching the middle legs to the body using four bolts and tightening four screws. Then, flip the sofa bed over so it is supported on its legs.
If you want a more comprehensive guide to the installation process, please check here.

Yes, we offer free shipping for all our orders. Our items are shipped from the nearest U.S. local warehouse that stocks the item you ordered. Please note that we ship to the 48 contiguous United States, excluding Hawaii and Alaska.

We offer a 10-year limited warranty to our customers. We are confident that our mattresses will outlast usual memory foam mattresses and stand for our quality products.

To process your claim quickly, please gather the related information on your EGOHOME product before starting. our customer service specialists will need proof of the original purchase, several photos of your EGOHOME product and the issue, the product’s law tags (located at the top edge of the mattress), and a written description of the concern. We will also need your contact and shipping information.

If your claim have any problem, please get in touch with us by email at support@egohome.com.

To extend the lifespan of your EGOHOME futon sofa/recliner chair, it's important to follow a few key care tips:
Rotate and flip any removable cushions regularly to prevent uneven wear. Avoid placing the furniture in direct sunlight, as prolonged exposure can fade the fabric or upholstery. For leather or faux leather models, apply a conditioner every few months to keep the material soft and crack-free. Make sure to keep the reclining mechanism or any moving parts clean and lubricated to ensure smooth operation over time. Additionally, avoid excessive weight or jumping on the furniture to prevent damage to the frame.

It’s recommended to check the screws and bolts of your EGOHOME futon sofa every 3–6 months to ensure that all components remain securely fastened. Over time, normal use may cause some screws to loosen. Tightening them regularly will help maintain the durability and stability of the furniture. Always use the correct tools and avoid overtightening, which could damage the parts.

For regular cleaning, vacuum the fabric or upholstery using a soft brush attachment to remove dust and debris. For spot cleaning, use a mild detergent or upholstery cleaner and a damp cloth. Gently blot the stain, avoiding soaking the fabric. To maintain the structural integrity of the furniture, avoid placing it in direct sunlight or high humidity areas, as this may cause fading or warping over time.

The EGOHOME recliner chair is designed for easy adjustment between sitting and reclining positions. To recline, gently push the backrest backward while applying slight pressure to the footrest until it extends. Some models may have a lever or button mechanism to recline. Ensure that you are familiar with your specific model’s mechanism by reviewing the included usage guide for smooth operation.

Your packages will be delivered to your doorstep via carriers such as UPS, FedEx, and others.

We operate from several warehouses in the US and maintain a close partnership with various logistics providers to ensure the highest quality delivery service.

Absolutely! Your EGOHOME product warranty includes coverage for damages that may occur during the shipping process. If you receive your EGOHOME product and find that it has been damaged during shipment, please don't hesitate to reach out to our customer service team immediately. They will assist you in opening a claim and arranging for a prompt replacement to ensure you receive a product in perfect condition.

Yes, you can use Shop Pay Installments, which is powered by Affirm. Shop Pay Installments provides customers with the option to pay for their orders in installments at the checkout. Orders ranging from 50 USD to 17,500 USD are eligible for installment payments.

Please go through the following steps to pay for an order using Shop Pay Installments:

1. Check out using Shop Pay.
2. Select to pay in installments.
3. Review all available installment payment options and select the preferred option.
4. Review the purchase, and then make the first payment at checkout.
5. Subsequent payments are automatically charged to your card according to the payment schedule you have chosen. Customers receive email reminders before each payment is charged.