EGOHOME mattresses are made from eco-friendly materials, including high-quality memory foam, breathable fabric, and supportive coils. Each mattress is designed to provide optimal comfort, support, and durability while being gentle on the environment.

Yes, our mattresses are made with hypoallergenic materials designed to reduce allergens and provide a healthier sleeping environment. Copper infused foam (the EGOHOME Black Series) also helps to inhibit bacteria and odors, making it a great choice for allergy sufferers.

EGOHOME mattresses are certified by CertiPUR-US®, meaning they’re free from harmful chemicals like formaldehyde and heavy metals. They’re also OEKO-TEX® certified, ensuring the fabric is tested for safety and skin-friendliness. Rest easy knowing your mattress is safe for your health and the environment!

We offer a 100-night trial. To start the return process, simply fill out our Trial Questionnaire. Once your request is approved, we will arrange for a team to pick up the mattress from your home. After the mattress is collected, your refund will be processed, though a mattress processing fee will be deducted from the refund. For more details, please visit our Trial page.

Yes, most EGOHOME mattresses provide excellent pressure relief for side sleeping. Their softer all-foam and hybrid options cushion shoulders and hips very well. Firmer EGOHOME beds may be uncomfortable for strict side sleepers.

Like many foam mattresses, EGOHOME beds may have an initial odor from off-gassing. Letting the mattress air out in a ventilated room for a few days before use can help minimize the smell. The odors are not harmful but may be bothersome to some.

EGOHOME recommends rotating their mattresses head-to-toe every 3-6 months, but you should not flip them over. The mattresses have a distinct comfort layer on top that is not designed to be on the bottom.

EGOHOME mattresses are expected to last for 6-8 years with proper care. Rotating the mattress regularly and using a mattress protector can extend its lifespan. Heavier individuals may get slightly less than average use out of the mattresses.

Most EGOHOME mattresses sleep cooler than average for all-foam beds thanks to their gel-infused foams, breathable covers, and airflow designs. However, some lightweight sleepers still find the all-foam options retain some heat. The EGOHOME hybrid models offer the most cooling and airflow.

Our mattresses are shipped in a compressed form, also known as "mattress in a box," to make shipping and handling easier. Once the mattress is opened, it expands to its full size, which makes it difficult and costly to ship back through standard methods. However, once your return is approved, we’ll arrange for a professional team to pick up the mattress from your home, so you don’t need to worry about the logistics of returning it yourself.

EGOHOME offers varying warranty periods depending on the type of product you've purchased:
·Mattress and Pillow: Covered for 10 years.
·Topper and Value Base: Covered for 5 years.
·Other Products: Covered for 1-2 years.
Additionally, for our adjustable base, the warranty details are as follows:
·2 Years Full Coverage Warranty: This covers all aspects of your adjustable base.
·3-5 Years Motor and Control Boxes: These components are covered for free during this period, excluding remotes, labor, and mailing costs.
·10 Years Frame Warranty: The frame of your product is protected for a decade.

We offer a 10-year limited warranty to our customers. We are confident that our mattresses will outlast usual memory foam mattresses and stand for our quality products.
To process your claim quickly, please gather the related information on your EGOHOME product before starting. our customer service specialists will need proof of the original purchase, several photos of your EGOHOME product and the issue, the product’s law tags (located at the top edge of the mattress), and a written description of the concern. We will also need your contact and shipping information.
If your claim have any problem, please get in touch with us by email at support@egohome.com

Yes. If you're not completely satisfied with your purchase, you'll only pay a $49 processing fee for mattress pickup.

We completely understand that finding the perfect mattress takes time, and that's why we provide you with ample time to ensure your complete satisfaction. We offer a 100 night free trial, if after 21 days you find that the mattress is not right for you, don't worry! Just reach out to us via support@egohome.com, and we'll assist you with the next steps.

Yes, we offer free shipping for all our orders. Our items are shipped from the nearest U.S. local warehouse that stocks the item you ordered. Please note that we ship to the 48 contiguous United States, excluding Hawaii and Alaska.

Your packages will be delivered to your doorstep via carriers such as UPS, FedEx, and others.

We operate from several warehouses in the US and maintain a close partnership with various logistics providers to ensure the highest quality delivery service.

At EGOHOME, we understand that you're eagerly anticipating the arrival of your new goodies, so we aim to process your order as quickly as possible. We process and ship orders from Monday to Friday, excluding weekends and holidays.

Processing Time: 1-3 business days
Delivery Time: 3-7 business days

It's important to note that these times are estimated and start from the date of shipping, not the date of the order. Orders may sometimes take longer than expected to arrive due to reasons such as an invalid address, customer clearance procedures, or other unforeseen circumstances.

Please understand that we are constantly striving to provide the fastest delivery service possible. If you have any questions or specific requirements, feel free to reach out to us, and we will do our best to accommodate your needs. Thank you for choosing EGOHOME!

We offer free delivery and returns across the continental U.S. However, it's important to remember that if you decide to return items without contacting us first, we may have to decline the return and won't be able to cover any shipping costs incurred. For customers participating in our 100-night trial, there is a $49 mattress processing fee. We're here to help, so please reach out to us in advance to ensure a smooth return process.

In most cases, refunds are processed within 5 business days after we receive your returned package. We will initiate the refund to your original method of payment, typically a credit card. The exact time it takes for the credit to appear in your account may vary and depends on the policies of your card issuer.

The return process differs for opened and unopened mattresses. If your mattress is unopened, please follow these steps:

1. Contact Customer Service: Please contact our Customer Service at support@egohome.com, specifying the item(s) you wish to return or exchange and the reason for your request. We will respond to your inquiry within 48 hours, and your patience during this time is greatly appreciated.

2. Receive Pre-Paid Shipping Label: Once your return request is approved, we will provide you with a pre-paid shipping label. If you are unable to print the label, you can take it to a carrier location for assistance.

3. Package the Item(s): Following the return instructions we provide, carefully package the item(s) to be returned using the original packaging if possible.

4. Drop Off the Package: Take your packaged item(s) to a carrier location near you and drop it off. You can use the tracking number on your shipping label to monitor its shipping progress.

5. Processing and Refund: Most returns are processed within 5 business days after we receive your package. Once processed, we will issue the refund to you. After the refund has been issued, you will receive a confirmation email.

A safe and effective flame-retardant layer around the EGOHOME mattress without the disadvantages of fiberglass and other fire-retardant chemicals. If you are also concerned about whether your mattress contains fiberglass, here are some steps you can check our mattress label. Look for information on the mattress label or tag. It provide details about the materials used in the mattress, including whether fiberglass is present.

We offer a 10-year limited warranty to our customers. We are confident that our mattresses will outlast usual memory foam mattresses and stand for our quality products.

To process your claim quickly, please gather the related information on your EGOHOME product before starting. our customer service specialists will need proof of the original purchase, several photos of your EGOHOME product and the issue, the product’s law tags (located at the top edge of the mattress), and a written description of the concern. We will also need your contact and shipping information.

If your claim have any problem, please get in touch with us by email at support@egohome.com.

We do not use latex in our products. Instead, EGOHOME has produced a proprietary latex-like material called AdaptiFoam that is safe for those with latex allergies or sensitivities.

Plus, We promise that the foam in our mattresses verifies its compliance with safety and environmental standards, without the use of detrimental flame retardants, formaldehyde, or other hazardous chemicals.

A newly manufactured mattress may have a foam odor, particularly upon opening the packaging. This smell is non-harmful and should dissipate after a few days of being unpacked and aired out. Therefore, we recommend unpacking the mattress in a well-ventilated area and allowing it to ventilate for approximately 48 hours before use.

Additionally, it is important to note that the mattress requires at least 24 to 48 hours to fully expand to its intended size. Once it has reached its maximum size, it will regain its original softness.

In comparison to traditional spring mattresses, memory foam mattresses are renowned for offering a more comfortable sleeping experience. The unique properties of memory foam enable it to conform to your body’s natural contours, providing unparalleled comfort and support throughout your entire body. Regardless of your body shape or size, a memory foam mattress adapts to your individual needs, ensuring a cozy and personalized sleep surface from head to toe.

Moreover, we have pioneered innovative cooling technology and advanced foam materials to address the challenges of heat regulation and provide optimal support for crucial areas such as the neck, back, and buttocks. These advancements result in a well-balanced and comfortable sleep environment, promoting optimal spinal alignment and minimizing pressure points.Hearing that, maybe you have the right choice!