EGOHOME mattresses are compatible with not just adjustable bases but many kinds of other bases. But please ensure that your mattress is supported by a firm, flat foundation with adequate slats that are less than 2” apart, or it will cause memory foam to become wavy.

To ensure a smooth assembly process, follow these steps in a calm and spacious area:
1. Choose the Right Spot: Begin by selecting a peaceful and open area that allows you ample room to move around during assembly.
2. Unpack with Care: Gently unpack the adjustable base in the chosen space. Take a moment to inspect the components and ensure that everything is present and undamaged.
3. Steady Leg Placement: Before proceeding, ensure all legs are even and securely attached to the bed frame. This ensures a stable foundation for your adjustable base.
4. Ready for Action: Once the legs are properly positioned, carefully flip the adjustable base over to its upright position. Now, your base is ready to be used and enjoyed.
5. Remote Setup: Insert the provided batteries into the remote control. Follow the instructions to pair the remote with the base, allowing you to adjust your sleeping position effortlessly.

If you want a more comprehensive guide to the installation process, please check here to download the ASSEMBLY INSTRUCTION.

Proper care and maintenance can extend the lifespan of your adjustable base. When choosing a power source for your adjustable base, ensure it can handle the required power supply to avoid blowing a fuse or surging a circuit.

An adjustable base, is a versatile mattress foundation that grants you the ability to elevate your head and/or feet to a position tailored to your preferences. These innovative bases offer a solution to common sleep disturbances that often lead to restless nights, such as snoring, acid reflux, and discomfort from aches and pains.

In general, adjustable bed bases are compatible with just about any bed frame thanks to their durable and flexible constructions. If you have other concern about that, Please get in touch with our customer service at support@egohome.com for more information.

We're so glad you get to enjoy your own Base! If you need a digital copy of the owner's manual, you can access it by clicking here for value base and upholstered base.

Yes, we offer free shipping for all our orders. Our items are shipped from the nearest U.S. local warehouse that stocks the item you ordered. Please note that we ship to the 48 contiguous United States, excluding Hawaii and Alaska.

We offer free delivery and returns across the continental U.S. However, it's important to remember that if you decide to return items without getting in touch with us first, we may have to decline the return and won't be able to cover any shipping costs incurred. For customers participating in our 100-night trial, there is a $49 mattress processing fee. We're here to help, so please reach out to us in advance to ensure a smooth return process.

EGOHOME bed frames are built to be sturdy and durable, supporting a weight capacity of about 350 to 1000 lbs (including the mattress and occupants). This makes them ideal for a range of mattress types, including memory foam, latex, and hybrid models. For numerical values, please refer to the specific product description.

To protect your EGOHOME bed frame from scratches, avoid dragging the frame when moving it and ensure that it is placed on a flat, stable surface. You can use felt pads under the legs to protect your flooring and reduce any risk of damage. Additionally, make sure to tighten screws and bolts periodically to prevent any loosening over time, which could affect stability.

To keep your EGOHOME adjustable base in top condition, follow these simple steps:
· Avoid overloading the base beyond its weight capacity.
· Regularly check and tighten any screws or bolts to ensure stability.
· Keep the motor and moving parts free from dust, and ensure the bed is on a level surface to prevent strain on the mechanics.
· If you notice any unusual noises or malfunctions, contact customer support for troubleshooting or servicing.

The EGOHOME adjustable base is designed to support a maximum weight of up to 750 lbs, including the mattress and the individuals using it. This makes it suitable for a wide variety of mattresses, including memory foam, latex, and hybrid models. For best performance, avoid exceeding this weight limit.

Absolutely! Your EGOHOME product warranty includes coverage for damages that may occur during the shipping process. If you receive your EGOHOME product and find that it has been damaged during shipment, please don't hesitate to reach out to our customer service team immediately. They will assist you in opening a claim and arranging for a prompt replacement to ensure you receive a product in perfect condition.

Yes. If you're not completely satisfied with your purchase, you'll only pay a $49 processing fee for mattress pickup.

Condition 1: Complete the questionnaire detailing reasons for return and suggestions for improvement. Fill out the questionnaire

Condition 2: Pay a $49 processing fee for pick up.

Attention:

Completion of this questionnaire is mandatory to initiate the refund REFUND REQUEST.

Any aspect of the suggestions or comments can be. Our customer service team reviews questionnaire responses carefully. If a questionnaire appears to be filled out too casually, we may ask for it to be completed again. Customers providing high-guality responses will benefit from having their processing fee waived.

Yes, you can use Shop Pay Installments, which is powered by Affirm. Shop Pay Installments provides customers with the option to pay for their orders in installments at the checkout. Orders ranging from 50 USD to 17,500 USD are eligible for installment payments.

Yes, EGOHOME bed sheets are designed to be compatible with both mattress toppers and adjustable beds. Our sheets feature deep pockets and stretchy materials, ensuring a snug fit over various mattress types, including those with additional layers like toppers. Additionally, they can easily accommodate the movement of adjustable beds without coming loose.

EASY TO ASSEMBLY. Assemble the sofa bed by attaching the middle legs to the body using four bolts and tightening four screws. Then, flip the sofa bed over so it is supported on its legs.
If you want a more comprehensive guide to the installation process, please check here.