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Orders & Shipping FAQ

Is shipping free?

Shipping is free on all EGO Home products

Where does EGO ship?

EGO ships to all 50 states, not including Hawaii and Alaska. EGO Home does not ship internationally.

I received the wrong item. What do I do?

If you placed your order directly through EGO.com, please get in touch with our team of customer service specialists through live chat, phone, or email.

How will my package be delivered?

EGO memory foam and hybrid products are compressed and vacuumed sealed for shipping convenience. Your package will be shipped via FedEx directly to your door.